Please ensure that all freight is suitable for sea transport and meets the following requirements:

1. Clearly display the receiver's name on all freight. If different from the freight payer, include this information, along with an email address and contact number.

2. Ensure that all freight is clearly labeled with the temperature requirement (frozen or chilled) if necessary.

3. Package freight securely and, if on a pallet, make it forklift-compatible.

4. Clean all vehicles and machinery to Biosecurity standards; otherwise, they will be refused.

5. Declare dangerous goods with the correct Maritime Transport Form – IMO Dangerous Goods Declaration.

6. Pre-book all bulk frozen freight using the booking form or by contacting the shipping depot.

7. All goods are transported at the owner's risk. This means that CISL will not provide compensation for any lost or damaged goods unless it is proven that CISL intentionally caused the loss or damage.

   Any claims must be submitted in writing and received within 7 days of receiving the freight.